FAQ
How do I place an order?
Simply select your product or service and complete checkout. If you choose a manual payment option, you must send payment using the instructions provided after checkout. Orders are not processed until payment is confirmed.
What payment methods do you accept?
We accept
- Debit/Credit Cards (where available)
- Manual Payments: Cash App, Zelle, Apple Pay, and Chime
All manual payments must include your full name and order number
How long does processing take?
- Physical products: 2–5 business days
- Digital products & services: Processing begins once payment is confirmed and required information is received
Processing times may vary during high-volume periods or for custom orders.
Do you offer refunds or cancellations?
All digital products, spiritual services, readings, spells, and custom work are final sale.
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Physical orders may only be canceled within 24 hours if processing has not begun.
Please review our Cancellation Policy for full details.
Do I need prior spiritual experience ?
A: Not at all. All you need is a clear intention and belief in your goal.
Q: What are intention oils?
A: Intention oils are blends of herbs, crystals, and essential oils charged with specific energies to help you manifest your goals, like love, abundance, protection, or confidence.
Q: How do they work?
A: When applied, intention oils amplify your energy and focus your mind on your goal. They act as a bridge between your intention and the energy of the universe, helping you attract what you desire.
Q: How do I use them?
A: You can apply them to your pulse points, anoint candles, add them to rituals, or even use them in self-care routines. Always set a clear intention when using the oil for the strongest effect.
Q: How long does one bottle last?
A: Most oils last 1–2 months, depending on how frequently you use them and how much you apply per ritual or daily use.
Q: Do intention oils work immediately?
A: Results depend on your clarity, focus, and alignment with your goal. Some people feel shifts quickly, while for others it may take time. Consistency and intention are key.
Q: Are they safe to use on skin?
A: Yes, our oils are skin-safe, but we recommend a patch test if you have sensitive skin. Avoid contact with eyes and broken skin.
Q: What are these candles for?
A: Our candles are infused with intention oils, herbs, and crystals to help you manifest your desires whether it’s love, protection, abundance, clarity, or spiritual growth.
Q: How do I use the candles?
A: Light your candle while focusing on your intention. You can say your goal out loud, meditate, or simply visualize what you want. Let it burn for at least 30 minutes to 2 hours for best results.
Q: How long will the candle last?
A: Candle burn time varies depending on size, but our candles generally last 20–60 hours. Always burn on a heat-safe surface and never leave unattended.
When will my order ship?
Shipping times vary based on location and carrier. Estimated delivery times are not guaranteed and may be affected by external delays once the package is shipped.
Do you offer international shipping?
International shipping availability depends on the product. Any customs fees, duties, or delays are the responsibility of the customer.
What if my package is lost or delayed?
Once an order is handed to the shipping carrier, we are not responsible for lost, stolen, or delayed packages. Please contact the carrier directly with your tracking number.
How are digital products and services delivered?
Digital items and services are delivered via email or message, as stated in the product description. Please ensure your contact information is accurate.
What if I entered the wrong email or address?
Customers are responsible for providing correct contact and shipping details. Errors may result in delays or additional fees to resend items.
Can I dispute or charge back a payment?
We strongly recommend contacting us first. Unauthorized chargebacks for completed services will be disputed with proof of delivery or service rendered.
How can I contact you?
Please use the Contact Us page for all inquiries. We recommend reaching out before purchasing if you have questions.